TERMS AND CONDITIONS

Overview
This website is operated by Charlotte’s Chic. Throughout the site, the terms “we,” “us,” and “our” refer to Charlotte’s Chic. This website, including all information, tools, and services available from this site, is provided to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or making a purchase, you agree to be bound by these Terms of Service (“Terms”), including any additional terms or policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you may not access the site or use any services.

Any new features or tools added to the website will also be subject to these Terms. We reserve the right to update or replace any part of these Terms at any time. It is your responsibility to check this page periodically. Your continued use of the website after changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.

Section 1 - Online Store Terms
By agreeing to these Terms, you confirm that you are of legal age in your state or province, or have obtained consent from a parent or guardian to use this site. You may not use our products for illegal purposes or violate any applicable laws. You must not transmit viruses or harmful code. Breaches of these Terms may result in immediate termination of services.

Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason. Content you submit may be transferred unencrypted and adapted to technical requirements. Credit card information is always encrypted. You may not reproduce, sell, or exploit any part of the service without written permission. Headings are for convenience only and do not affect the Terms.

Section 3 - Accuracy and Timeliness
We are not responsible for inaccuracies or incomplete information on the site. Material is provided for general information and should not be relied upon as the sole basis for decisions. Historical information is for reference only. You are responsible for monitoring changes to our site.

Section 4 - Service and Price Modifications
Product prices are subject to change without notice. We may modify or discontinue services at any time without liability to you.

Section 5 - Products or Services
Some products may be available exclusively online and in limited quantities. Products are subject to our Return Policy. Colors and images are as accurate as possible but may vary depending on your monitor. We reserve the right to limit sales by person, region, or jurisdiction. Descriptions, pricing, and availability are subject to change without notice.

Section 6 - Billing and Account Information
We may limit or cancel orders at our discretion. You agree to provide accurate purchase and account information and to update it as needed. For more details, please see our Return Policy.

Section 7 - Optional Tools
We may provide access to third-party tools over which we have no control. Access is provided “as is” without warranties. Use of these tools is at your own risk. Future tools or services will also be subject to these Terms.

Section 8 - Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content, accuracy, or policies. Any transactions or disputes with third parties are your responsibility.

Section 9 - User Comments and Feedback
Any comments, suggestions, or submissions you provide may be used by us without obligation, payment, or confidentiality. You may not submit unlawful, offensive, or infringing content. You are solely responsible for your submissions.

Section 10 - Personal Information
Submission of personal information is governed by our Privacy Policy.

Section 11 - Errors and Omissions
We may correct errors, inaccuracies, or omissions without notice. No update date guarantees all information is current.

Section 12 - Prohibited Uses
You may not use the site for unlawful purposes, harassment, copyright infringement, transmitting viruses, collecting personal information, spamming, or any activity that interferes with the site’s functionality. Violations may result in termination of access.

Section 13 - Disclaimer of Warranties and Limitation of Liability
The service and all products are provided “as is” and “as available” without warranties. We are not liable for damages arising from use of the service or products, including lost profits, data, or other losses, to the extent permitted by law.

Section 14 - Indemnification
You agree to indemnify and hold harmless Charlotte’s Chic and its affiliates, employees, and partners from any claims or demands arising from your violation of these Terms or applicable laws.

Section 15 - Severability
If any provision is deemed unlawful or unenforceable, it will be severed without affecting the remaining provisions.

Section 16 - Termination
These Terms remain effective until terminated by you or us. We may terminate access at our discretion for violations, and you remain liable for amounts due.

Section 17 - Entire Agreement
These Terms, along with policies posted on this site, constitute the entire agreement between you and Charlotte’s Chic and supersede prior agreements.

Section 18 - Governing Law
These Terms are governed by the laws of Canada.

Section 19 - Changes to Terms of Service
We may update these Terms at any time. It is your responsibility to review the latest version. Continued use constitutes acceptance of changes.

Section 20 - Contact Information
Questions about these Terms may be sent to info@charlottes-chic.com.

Section 21 - Ownership
This store is owned and operated by Charlotte’s Chic LLC.